Terms and Conditions – Rapids Renew
Welcome to Rapids Renew! These Terms and Conditions govern your use of our online platform and the services we provide, including premium exterior and interior detailing, ceramic coating applications, paint correction, scratch removal, odor elimination, headlight restoration, engine bay cleaning, full vehicle reconditioning, and mobile detailing services. By accessing or using our online platform or booking any of our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Acceptance of Terms
By accessing and using our online platform and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our services or our online platform.
2. Services Provided
Rapids Renew offers a comprehensive range of automotive detailing and restoration services. Specific details, pricing, and estimated durations for each service are provided on our online platform and may be subject to change. While we strive for excellence, the results of services like paint correction, scratch removal, and odor elimination can vary depending on the initial condition of the vehicle.
- Premium exterior and interior detailing
- Ceramic coating applications
- Paint correction and scratch removal
- Odor elimination and headlight restoration
- Engine bay cleaning
- Full vehicle reconditioning
- Mobile detailing services (subject to availability and location)
3. Online Booking and Payment
Our online platform facilitates the booking of services. When booking, you agree to provide accurate and complete information. All bookings are subject to availability and confirmation.
- Pricing: Prices for all services are listed on our online platform and are subject to change without prior notice. The price confirmed at the time of booking will be honored.
- Payment: Payment for services will be processed online or at the time of service, as indicated during the booking process. We accept various payment methods as displayed on our online platform.
- Cancellations and Rescheduling: Cancellations or rescheduling requests must be made within a specified timeframe, typically 24-48 hours prior to the scheduled service, to avoid potential cancellation fees. Specific policies will be communicated during booking.
4. Client Responsibilities
To ensure the best possible service, clients are responsible for:
- Removing all personal belongings, valuables, and trash from the vehicle before service. We are not responsible for any lost or damaged items left inside the vehicle.
- Ensuring the vehicle is accessible for mobile detailing services and providing details about any specific requirements or concerns.
- Disclosing any pre-existing damage, modifications, or sensitive areas of the vehicle that require special attention or caution.
5. Limitation of Liability
While Rapids Renew takes utmost care in providing services, we are not liable for:
- Pre-existing damage to the vehicle not disclosed prior to service.
- Damage caused by faulty after-market parts or modifications.
- Indirect, incidental, or consequential damages arising from the use of our services or our online platform.
- Any loss or damage to personal property left inside vehicles during service.
Our liability for any direct damage caused by our negligence will be limited to the cost of the service provided.
6. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of Rapids Renew and protected by intellectual property laws. You may not reproduce, distribute, or use any content without our express written permission.
7. Privacy Policy
Your privacy is important to us. Our Privacy Policy, available on our website, explains how we collect, use, and protect your personal information. By using our services and online platform, you consent to our data practices as described in the Privacy Policy.
8. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Province of Alberta, Canada, without regard to its conflict of law principles. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts located in Calgary, Alberta.
9. Changes to Terms
Rapids Renew reserves the right to modify or update these Terms and Conditions at any time. Any changes will be posted on our online platform, and your continued use of our services or online platform after such changes constitutes your acceptance of the new terms. We encourage you to review these terms periodically.
10. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Rapids Renew
231 Riverbend Drive, Unit 104
Calgary, Alberta, T2C 3J7
Canada